FAQs
Frequently Asked Questions
Contact us if you can’t find an answer to your question or need support.
About TeleNourish
TeleNourish dietitians use a person-centered approach to nutrition counseling to guide and direct, but more often, empower you with the belief and confidence that you can use nutrition effectively to improve your symptoms, become healthy, and feel like your best self.
Registered dietitian nutritionists (RDN) are regulated healthcare professionals licensed to assess, diagnose, and treat nutritional problems. Every RDN is a nutritionist but not every nutritionist is an RDN. The title “nutritionist” is not regulated in a handful of states, meaning anyone can call themselves a nutritionist, even if they have no academic background in nutrition.
Virtual Nutrition Counseling
TeleNourish provides virtual nutrition counseling from a registered dietitian nutritionist. Our dietitians specialize in a wide range of diseases, conditions, and goals.
To get started, schedule your appointment here. Here you can choose the dietitian you want to work with and explain the condition, disease, or goal for which you are seeking nutrition counseling. Within one hour of submitting your request, we will call you and schedule you.
Our nutrition counseling services are completely online, so you can meet with your dietitian from any device and anywhere that is private and comfortable for you. You can opt for a video or an audio-only meeting.
You can cancel or reschedule your appointment within 8 hours of your appointment time. Contact us here if you need to cancel or reschedule.
Insurance
TeleNourish is in-network with Blue Cross Blue Shield (including Anthem), United Healthcare, Aetna, Cigna, and Medicare. Medicare covers patients diagnosed with diabetes or chronic kidney disease only — other diagnoses do not qualify for coverage.
Most private insurance companies cover nutrition counseling without the need for a doctor’s referral.
We always check your coverage with your insurance provider prior to your appointment, but it’s also good to verify your eligibility and coverage as well since you are responsible for any denied claims.
A copay is a fixed amount that you pay for a covered health care service after you’ve paid your deductible. We will bill your copay if your insurance requires it.